Service & Support

We are committed to providing unsurpassed customer service – a commitment we honor every moment of every day with the one of the best customer support network in the industry.

As our customer you can reach us anytime - anywhere.

We have a highly skilled team of field service engineers on permanent standby, ready to carry out repairs while the ship is in dock or alongside it, anywhere in the world.

We deliver spare parts anywhere in the world in the shortest possible time

  • We have a separate workshop for manufacturing spare parts.
  • Most frequently required spare parts are stored at our production companies, sales offices and with our service agents.
  • Direct lines to service coordinators are open around the clock. Our experienced engineers will respond to your technical questions on the spot.